Overview
The Care Certificate Course – Standards (1 to 15) is designed to provide comprehensive training for individuals entering the health and social care sectors. This course covers the essential standards set out by the Care Quality Commission (CQC) and ensures that learners gain the knowledge and skills necessary to deliver high-quality care. The course includes practical elements, enabling learners to apply theoretical knowledge in real-world scenarios. Through engaging modules, participants will explore topics such as safeguarding, person-centred care, health and safety, and effective communication. Each standard is covered in depth, offering a structured approach to learning that builds confidence and competence. The course is tailored for those new to care, providing a solid foundation to excel in various care settings. Additionally, it promotes a holistic understanding of care practices, emphasizing the importance of empathy, respect, and professionalism. Learners will benefit from a supportive learning environment, with access to resources and guidance from experienced instructors. By the end of the course, participants will be well-prepared to meet the demands of the care industry and contribute positively to the well-being of individuals they support.
Learning Outcomes
- Understand the Care Certificate Standards (1 to 15) and their application in care settings.
- Demonstrate practical skills required for effective care delivery.
- Identify and respond to safeguarding concerns appropriately.
- Apply principles of person-centred care in daily practice.
- Maintain health, safety, and hygiene standards in care environments.
Description
This Care Certificate Course provides essential training for those beginning their careers in health and social care. Covering all 15 standards, the course ensures learners acquire the necessary skills and knowledge to deliver high-quality care. Each module includes interactive elements, practical exercises, and assessments to reinforce learning. The course is designed to be flexible, allowing learners to progress at their own pace while receiving support from experienced tutors. By completing this course, participants will be equipped to meet the Care Quality Commission’s standards and excel in their roles.
Who is This Course For?
This course is ideal for individuals new to the health and social care sectors, including those seeking to start a career as care workers, healthcare assistants, or support workers. It is also suitable for existing care staff looking to formalize their skills and gain a recognized qualification.
Career Path
Completing this course opens opportunities in various care settings, such as residential care homes, domiciliary care, and hospitals. Graduates can pursue roles as care workers, healthcare assistants, or support workers, with potential for further professional development and specialization.
Course Curriculum
| Standard 01: Understand your role | |||
| The Duties and Responsibilities of a Care Worker | 00:22:00 | ||
| Employment Rights and Responsibilities | 00:21:00 | ||
| Aims, objectives and values of the service | 00:12:00 | ||
| Responsibilities to the Individuals | 00:22:00 | ||
| Different Working Relationships in Care Settings | 00:09:00 | ||
| The Importance of Partnership Working | 00:15:00 | ||
| Standard 02: Your personal development | |||
| Skills That Healthcare Professionals Need | 00:18:00 | ||
| Standard 03: Duty of Care | |||
| What Is Duty of Care | 00:35:00 | ||
| Dilemmas That may Arise Between the Duty of Care and an Individual’s Right | 00:25:00 | ||
| Procedures for Responding to Complaints | 00:35:00 | ||
| Recognising Adverse Events, Incidents, Errors and Near Misses | 00:20:00 | ||
| Factors and Difficult Situations That may Cause Confrontation | 00:23:00 | ||
| Standard 04: Equality and Diversity | |||
| Understanding Diversity | 00:12:00 | ||
| Discrimination that can be Deliberately or Unintentional | 00:18:00 | ||
| Legislation and codes of practice relating to equality | 00:12:00 | ||
| Respecting individuals’ beliefs, culture, values and preferences | 00:09:00 | ||
| Sources of Information for Diversity, Equality, and Inclusion | 00:07:00 | ||
| Standard 05: Work in A Person-Centred Way | |||
| Putting Person-Centred Values into Practice | 00:12:00 | ||
| The Importance of Finding out the History, Preferences, Wishes and Needs | 00:17:00 | ||
| Environmental Factors that may cause Discomfort or Distress | 00:08:00 | ||
| Raising concerns directly with the individual concerned | 00:10:00 | ||
| Caregiving is more than just monitoring medicines and driving to doctor | 00:18:00 | ||
| Ensuring the comfort of individuals where they have restricted movement | 00:15:00 | ||
| Promoting person centred values | 00:06:00 | ||
| Recognising the signs of pain or discomfort | 00:09:00 | ||
| Standard 06: Communication | |||
| Different Ways that People Communicate | 00:24:00 | ||
| Why it is important to observe and be receptive to an individual | 00:07:00 | ||
| Establishing an Individual’s Communication and Language Needs, Wishes ans preferences | 00:09:00 | ||
| Barriers to Effective Communication | 00:14:00 | ||
| How to Check whether the Health Care Support Worker and Adult Social Care | 00:05:00 | ||
| What Is Confidentiality | 00:08:00 | ||
| The Use of Appropriate Verbal and Non-Verbal Communication | 00:16:00 | ||
| Communication Aids | 00:07:00 | ||
| Standard 07: Privacy and Dignity | |||
| What is meant by privacy and dignity | 00:17:00 | ||
| Maintaining the Privacy of the Individual | 00:27:00 | ||
| Ways of Helping Individuals to Make Informed Choices | 00:30:00 | ||
| How Valuing People Contributes to Active Participation | 00:22:00 | ||
| Supporting the Active Participation of Individuals in Their Care | 00:09:00 | ||
| Standard 08: Fluids and Nutrition | |||
| The Importance of Food Safety, including Hygiene, in the Preparation and Handling of Food | 00:20:00 | ||
| Ensuring That Drinks Are within Reach of Those That Have Restrictions on Their Movement | 00:10:00 | ||
| Ensuring that any Nutritional Products are within Reach | 00:08:00 | ||
| Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities | |||
| How someone may feel if they have mental health conditions | 00:20:00 | ||
| How Conditions Influence a Person’s Needs in Relation to Care | 00:25:00 | ||
| How Positive Attitudes towards those with mental health conditions | 00:18:00 | ||
| Adjustments which may be Necessary in Care Delivery | 00:29:00 | ||
| Importance of Early Detection of Mental Health Needs, Dementia or Learning Disability | 00:14:00 | ||
| Requirements of Legislation and Policies | 00:28:00 | ||
| Effect of listed legislation and policies | 00:11:00 | ||
| Capacity | 00:20:00 | ||
| Standard 10: Safeguarding Adults | |||
| Safeguarding Adults | 00:10:00 | ||
| Types of Abuse | 00:18:00 | ||
| Defining “Harm” | 00:11:00 | ||
| Indicators of Abuse | 00:13:00 | ||
| Factors Which have Featured in Adult Abuse and Neglect | 00:17:00 | ||
| How Care Environments can Promote and Undermine People’s Dignity and Rights | 00:14:00 | ||
| Reducing the Likelihood of Abuse with Risk Enablement and Management | 00:10:00 | ||
| Appropriate Actions to take When Abuse is Suspected | 00:15:00 | ||
| Legislation, Local and National Policies and Procedures Related to Safeguarding Adults | 00:12:00 | ||
| The Importance of Sharing Information with the Relevant Agencies | 00:13:00 | ||
| Standard 11: Safeguarding Children | |||
| Safeguarding Children at Level 1 | 00:09:00 | ||
| Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused | 00:09:00 | ||
| Standard 12: Basic Life Support | |||
| Basic Life Support (BLS) | 00:19:00 | ||
| Standard 13: Health and Safety | |||
| Legislation Relating to General Health and Safety in a Health or Social Care Work Setting | 00:12:00 | ||
| Health and Safety Policies and Procedures | 00:16:00 | ||
| How to Access Additional Support and Information Relating to Health and Safety | 00:12:00 | ||
| The Importance of Risk Assessment for Health and Safety Standards | 00:11:00 | ||
| Legislation Relating to Moving and Assisting | 00:13:00 | ||
| Procedures to Follow When Accidents or Illness Occur | 00:21:00 | ||
| Protecting Security | 00:12:00 | ||
| Identifying Common Signs of Stress in a Work Setting | 00:15:00 | ||
| Standard 14: Handling Information | |||
| Agreed Ways of Working regarding the Recording, Storing and Sharing of Information | 00:25:00 | ||
| Importance to Have Secure Systems for Recording, Storing and Sharing Information | 00:17:00 | ||
| How to Keep Records That Are Up to Date, Complete, Accurate and Legible | 00:20:00 | ||
| Standard 15: Infection Prevention and Control | |||
| The Main Ways an Infection Can Get into the Body | 00:11:00 | ||
| Effective Hand Hygiene | 00:11:00 | ||
| Risk to the individuals | 00:10:00 | ||
| Common types of personal protective clothing, equipment and procedures | 00:10:00 | ||
| Final Exam | |||
| Final Exam – Care Certificate Course Standards (1 to 15) | 00:20:00 | ||
