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Overview:

The Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course is designed to provide comprehensive training for individuals seeking to advance their careers in the health and social care sector. This course offers a blend of theoretical knowledge and practical skills essential for delivering high-quality care. Covering all 15 Care Certificate Standards, it ensures that learners gain a thorough understanding of the fundamental principles and practices of health and social care.

The course content is structured to provide a deep dive into topics such as safeguarding, duty of care, equality and diversity, communication, and health and safety. Additionally, it includes specialized modules on person-centered care, supporting individuals with specific needs, and professional development. This combination of core and advanced topics prepares learners for a variety of roles within the sector, fostering both competence and confidence in their professional practice.

Through a mix of interactive online modules, practical exercises, and assessments, students will develop the skills required to meet the diverse needs of service users effectively. The course also emphasizes the importance of ethical considerations and promotes the development of a compassionate and empathetic approach to care. Upon completion, learners will be well-equipped to pursue higher-level roles within the health and social care field, ensuring they can make a meaningful difference in the lives of those they support.

Learning Outcomes:

  • Demonstrate understanding of all 15 Care Certificate Standards.
  • Apply person-centered approaches in health and social care settings.
  • Ensure effective communication and interpersonal skills.
  • Implement safeguarding and health and safety practices.
  • Support the health and well-being of service users.
  • Promote equality, diversity, and inclusion.
  • Develop professional competence and confidence.

Description:

This course is an in-depth training program designed for those looking to enhance their skills and knowledge in health and social care. Covering key areas such as safeguarding, communication, and person-centered care, it ensures learners are well-prepared to provide high-quality care. The course includes both theoretical and practical components, offering a comprehensive understanding of the sector. With a focus on ethical practice and professional development, this course is ideal for anyone aspiring to advance their career in health and social care.

Who is this course for:

This course is ideal for individuals working in or aspiring to work in health and social care settings. It is suitable for healthcare assistants, support workers, and care workers seeking to enhance their skills and knowledge. Additionally, it benefits those looking to meet the Care Certificate Standards and advance their careers within the health and social care sector.

Career Path:

Graduates of this course can pursue various roles within the health and social care sector, including senior care assistant, support worker, and healthcare assistant. The qualification also provides a foundation for further study and career progression in nursing, social work, and other healthcare professions.

Course Curriculum

Standard 01: Understand your role
The Duties and Responsibilities of a Care Worker 00:22:00
Employment Rights and Responsibilities 00:21:00
Aims, objectives and values of the service 00:12:00
Responsibilities to the Individuals 00:22:00
Different Working Relationships in Care Settings 00:09:00
The Importance of Partnership Working 00:15:00
Standard 02: Your personal development
Skills That Healthcare Professionals Need 00:18:00
Standard 03: Duty of Care
What Is Duty of Care 00:35:00
Dilemmas That may Arise Between the Duty of Care and an Individual’s Right 00:25:00
Procedures for Responding to Complaints 00:35:00
Recognising Adverse Events, Incidents, Errors and Near Misses 00:20:00
Factors and Difficult Situations That may Cause Confrontation 00:23:00
Standard 04: Equality and Diversity
Understanding Diversity 00:12:00
Discrimination that can be Deliberately or Unintentional 00:18:00
Legislation and codes of practice relating to equality 00:12:00
Respecting individuals’ beliefs, culture, values and preferences 00:09:00
Sources of Information for Diversity, Equality, and Inclusion 00:07:00
Standard 05: Work in A Person-Centred Way
Putting Person-Centred Values into Practice 00:12:00
The Importance of Finding out the History, Preferences, Wishes and Needs 00:17:00
Environmental Factors that may cause Discomfort or Distress 00:08:00
Raising concerns directly with the individual concerned 00:10:00
Caregiving is more than just monitoring medicines and driving to doctor 00:18:00
Ensuring the comfort of individuals where they have restricted movement 00:15:00
Promoting person centred values 00:06:00
Recognising the signs of pain or discomfort 00:09:00
Standard 06: Communication
Different Ways that People Communicate 00:24:00
Why it is important to observe and be receptive to an individual 00:07:00
Establishing an Individual’s Communication and Language Needs, Wishes ans preferences 00:09:00
Barriers to Effective Communication 00:14:00
How to Check whether the Health Care Support Worker and Adult Social Care 00:05:00
What Is Confidentiality 00:08:00
The Use of Appropriate Verbal and Non-Verbal Communication 00:16:00
Communication Aids 00:07:00
Standard 07: Privacy and Dignity
What is meant by privacy and dignity 00:17:00
Maintaining the Privacy of the Individual 00:27:00
Ways of Helping Individuals to Make Informed Choices 00:30:00
How Valuing People Contributes to Active Participation 00:22:00
Supporting the Active Participation of Individuals in Their Care 00:09:00
Standard 08: Fluids and Nutrition
The Importance of Food Safety, including Hygiene, in the Preparation and Handling of Food 00:20:00
Ensuring That Drinks Are within Reach of Those That Have Restrictions on Their Movement 00:10:00
Ensuring that any Nutritional Products are within Reach 00:08:00
Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities
How someone may feel if they have mental health conditions 00:20:00
How Conditions Influence a Person’s Needs in Relation to Care 00:25:00
How Positive Attitudes towards those with mental health conditions 00:18:00
Adjustments which may be Necessary in Care Delivery 00:29:00
Importance of Early Detection of Mental Health Needs, Dementia or Learning Disability 00:14:00
Requirements of Legislation and Policies 00:28:00
Effect of listed legislation and policies 00:11:00
Capacity 00:20:00
Standard 10: Safeguarding Adults
Safeguarding Adults 00:10:00
Types of Abuse 00:18:00
Defining “Harm” 00:11:00
Indicators of Abuse 00:13:00
Factors Which have Featured in Adult Abuse and Neglect 00:17:00
How Care Environments can Promote and Undermine People’s Dignity and Rights 00:14:00
Reducing the Likelihood of Abuse with Risk Enablement and Management 00:10:00
Appropriate Actions to take When Abuse is Suspected 00:15:00
Legislation, Local and National Policies and Procedures Related to Safeguarding Adults 00:12:00
The Importance of Sharing Information with the Relevant Agencies 00:13:00
Standard 11: Safeguarding Children
Safeguarding Children at Level 1 00:09:00
Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused 00:09:00
Standard 12: Basic Life Support
Basic Life Support (BLS) 00:19:00
Standard 13: Health and Safety
Legislation Relating to General Health and Safety in a Health or Social Care Work Setting 00:12:00
Health and Safety Policies and Procedures 00:16:00
How to Access Additional Support and Information Relating to Health and Safety 00:12:00
The Importance of Risk Assessment for Health and Safety Standards 00:11:00
Legislation Relating to Moving and Assisting 00:13:00
Procedures to Follow When Accidents or Illness Occur 00:21:00
Protecting Security 00:12:00
Identifying Common Signs of Stress in a Work Setting 00:15:00
Standard 14: Handling Information
Agreed Ways of Working regarding the Recording, Storing and Sharing of Information 00:25:00
Importance to Have Secure Systems for Recording, Storing and Sharing Information 00:17:00
How to Keep Records That Are Up to Date, Complete, Accurate and Legible 00:20:00
Standard 15: Infection Prevention and Control
The Main Ways an Infection Can Get into the Body 00:11:00
Effective Hand Hygiene 00:11:00
Risk to the individuals 00:10:00
Common types of personal protective clothing, equipment and procedures 00:10:00
Final Exam
Final Exam – Level 3 Diploma in Health and Social Care + Care Certificate Standards (1 to 15) Course 00:20:00