Overview:
The Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course is designed to provide comprehensive training for individuals seeking to advance their careers in the health and social care sector. This course offers a blend of theoretical knowledge and practical skills essential for delivering high-quality care. Covering all 15 Care Certificate Standards, it ensures that learners gain a thorough understanding of the fundamental principles and practices of health and social care.
The course content is structured to provide a deep dive into topics such as safeguarding, duty of care, equality and diversity, communication, and health and safety. Additionally, it includes specialized modules on person-centered care, supporting individuals with specific needs, and professional development. This combination of core and advanced topics prepares learners for a variety of roles within the sector, fostering both competence and confidence in their professional practice.
Through a mix of interactive online modules, practical exercises, and assessments, students will develop the skills required to meet the diverse needs of service users effectively. The course also emphasizes the importance of ethical considerations and promotes the development of a compassionate and empathetic approach to care. Upon completion, learners will be well-equipped to pursue higher-level roles within the health and social care field, ensuring they can make a meaningful difference in the lives of those they support.
Learning Outcomes:
- Demonstrate understanding of all 15 Care Certificate Standards.
- Apply person-centered approaches in health and social care settings.
- Ensure effective communication and interpersonal skills.
- Implement safeguarding and health and safety practices.
- Support the health and well-being of service users.
- Promote equality, diversity, and inclusion.
- Develop professional competence and confidence.
Description:
This course is an in-depth training program designed for those looking to enhance their skills and knowledge in health and social care. Covering key areas such as safeguarding, communication, and person-centered care, it ensures learners are well-prepared to provide high-quality care. The course includes both theoretical and practical components, offering a comprehensive understanding of the sector. With a focus on ethical practice and professional development, this course is ideal for anyone aspiring to advance their career in health and social care.
Who is this course for:
This course is ideal for individuals working in or aspiring to work in health and social care settings. It is suitable for healthcare assistants, support workers, and care workers seeking to enhance their skills and knowledge. Additionally, it benefits those looking to meet the Care Certificate Standards and advance their careers within the health and social care sector.
Career Path:
Graduates of this course can pursue various roles within the health and social care sector, including senior care assistant, support worker, and healthcare assistant. The qualification also provides a foundation for further study and career progression in nursing, social work, and other healthcare professions.
Course Curriculum
| Standard 01: Understand your role | |||
| The Duties and Responsibilities of a Care Worker | 00:22:00 | ||
| Employment Rights and Responsibilities | 00:21:00 | ||
| Aims, objectives and values of the service | 00:12:00 | ||
| Responsibilities to the Individuals | 00:22:00 | ||
| Different Working Relationships in Care Settings | 00:09:00 | ||
| The Importance of Partnership Working | 00:15:00 | ||
| Standard 02: Your personal development | |||
| Skills That Healthcare Professionals Need | 00:18:00 | ||
| Standard 03: Duty of Care | |||
| What Is Duty of Care | 00:35:00 | ||
| Dilemmas That may Arise Between the Duty of Care and an Individual’s Right | 00:25:00 | ||
| Procedures for Responding to Complaints | 00:35:00 | ||
| Recognising Adverse Events, Incidents, Errors and Near Misses | 00:20:00 | ||
| Factors and Difficult Situations That may Cause Confrontation | 00:23:00 | ||
| Standard 04: Equality and Diversity | |||
| Understanding Diversity | 00:12:00 | ||
| Discrimination that can be Deliberately or Unintentional | 00:18:00 | ||
| Legislation and codes of practice relating to equality | 00:12:00 | ||
| Respecting individuals’ beliefs, culture, values and preferences | 00:09:00 | ||
| Sources of Information for Diversity, Equality, and Inclusion | 00:07:00 | ||
| Standard 05: Work in A Person-Centred Way | |||
| Putting Person-Centred Values into Practice | 00:12:00 | ||
| The Importance of Finding out the History, Preferences, Wishes and Needs | 00:17:00 | ||
| Environmental Factors that may cause Discomfort or Distress | 00:08:00 | ||
| Raising concerns directly with the individual concerned | 00:10:00 | ||
| Caregiving is more than just monitoring medicines and driving to doctor | 00:18:00 | ||
| Ensuring the comfort of individuals where they have restricted movement | 00:15:00 | ||
| Promoting person centred values | 00:06:00 | ||
| Recognising the signs of pain or discomfort | 00:09:00 | ||
| Standard 06: Communication | |||
| Different Ways that People Communicate | 00:24:00 | ||
| Why it is important to observe and be receptive to an individual | 00:07:00 | ||
| Establishing an Individual’s Communication and Language Needs, Wishes ans preferences | 00:09:00 | ||
| Barriers to Effective Communication | 00:14:00 | ||
| How to Check whether the Health Care Support Worker and Adult Social Care | 00:05:00 | ||
| What Is Confidentiality | 00:08:00 | ||
| The Use of Appropriate Verbal and Non-Verbal Communication | 00:16:00 | ||
| Communication Aids | 00:07:00 | ||
| Standard 07: Privacy and Dignity | |||
| What is meant by privacy and dignity | 00:17:00 | ||
| Maintaining the Privacy of the Individual | 00:27:00 | ||
| Ways of Helping Individuals to Make Informed Choices | 00:30:00 | ||
| How Valuing People Contributes to Active Participation | 00:22:00 | ||
| Supporting the Active Participation of Individuals in Their Care | 00:09:00 | ||
| Standard 08: Fluids and Nutrition | |||
| The Importance of Food Safety, including Hygiene, in the Preparation and Handling of Food | 00:20:00 | ||
| Ensuring That Drinks Are within Reach of Those That Have Restrictions on Their Movement | 00:10:00 | ||
| Ensuring that any Nutritional Products are within Reach | 00:08:00 | ||
| Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities | |||
| How someone may feel if they have mental health conditions | 00:20:00 | ||
| How Conditions Influence a Person’s Needs in Relation to Care | 00:25:00 | ||
| How Positive Attitudes towards those with mental health conditions | 00:18:00 | ||
| Adjustments which may be Necessary in Care Delivery | 00:29:00 | ||
| Importance of Early Detection of Mental Health Needs, Dementia or Learning Disability | 00:14:00 | ||
| Requirements of Legislation and Policies | 00:28:00 | ||
| Effect of listed legislation and policies | 00:11:00 | ||
| Capacity | 00:20:00 | ||
| Standard 10: Safeguarding Adults | |||
| Safeguarding Adults | 00:10:00 | ||
| Types of Abuse | 00:18:00 | ||
| Defining “Harm” | 00:11:00 | ||
| Indicators of Abuse | 00:13:00 | ||
| Factors Which have Featured in Adult Abuse and Neglect | 00:17:00 | ||
| How Care Environments can Promote and Undermine People’s Dignity and Rights | 00:14:00 | ||
| Reducing the Likelihood of Abuse with Risk Enablement and Management | 00:10:00 | ||
| Appropriate Actions to take When Abuse is Suspected | 00:15:00 | ||
| Legislation, Local and National Policies and Procedures Related to Safeguarding Adults | 00:12:00 | ||
| The Importance of Sharing Information with the Relevant Agencies | 00:13:00 | ||
| Standard 11: Safeguarding Children | |||
| Safeguarding Children at Level 1 | 00:09:00 | ||
| Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused | 00:09:00 | ||
| Standard 12: Basic Life Support | |||
| Basic Life Support (BLS) | 00:19:00 | ||
| Standard 13: Health and Safety | |||
| Legislation Relating to General Health and Safety in a Health or Social Care Work Setting | 00:12:00 | ||
| Health and Safety Policies and Procedures | 00:16:00 | ||
| How to Access Additional Support and Information Relating to Health and Safety | 00:12:00 | ||
| The Importance of Risk Assessment for Health and Safety Standards | 00:11:00 | ||
| Legislation Relating to Moving and Assisting | 00:13:00 | ||
| Procedures to Follow When Accidents or Illness Occur | 00:21:00 | ||
| Protecting Security | 00:12:00 | ||
| Identifying Common Signs of Stress in a Work Setting | 00:15:00 | ||
| Standard 14: Handling Information | |||
| Agreed Ways of Working regarding the Recording, Storing and Sharing of Information | 00:25:00 | ||
| Importance to Have Secure Systems for Recording, Storing and Sharing Information | 00:17:00 | ||
| How to Keep Records That Are Up to Date, Complete, Accurate and Legible | 00:20:00 | ||
| Standard 15: Infection Prevention and Control | |||
| The Main Ways an Infection Can Get into the Body | 00:11:00 | ||
| Effective Hand Hygiene | 00:11:00 | ||
| Risk to the individuals | 00:10:00 | ||
| Common types of personal protective clothing, equipment and procedures | 00:10:00 | ||
| Final Exam | |||
| Final Exam – Level 3 Diploma in Health and Social Care + Care Certificate Standards (1 to 15) Course | 00:20:00 | ||

